How To Order
Creating an order couldn't be easier. We've put this together to guide you through the process.
Adding itemsBrowse products and "add to basket" any item(s) you wish to purchase.
Adding more itemsTo add more of the same item click the + symbol
Removing itemsIf you've added too many click the - symbol
View your basketAt the top right of the page the basket amount is shown, this automatically updates as you add more items. At any time you can "View Basket".
Amending items in basketThe basket page allows you to amend items added, you can change the quantity or completely remove the item from your basket.
Delivery MethodStandard delivery is the default shipping option, however if you wish to change this you can.
Saving your basketIf you're not quite ready to make the purchase you can save your basket for later. On the basket page enter your email address and click save - we will email you a link so you can come back at a later stage (on this or another computer) to complete the purchase, clicking the link in the email will take you back to your basket and repopulated your saved items.
Paying for your orderWhen you're ready to finalise the order - click on "Pay with Card" if you wish to pay with your debit/credit card or clicking "Pay via PayPal" will take you to PayPal.
Order completionOn completion of payment you will receive an order confirmation from us and if your payment method was Paypal a receipt from them. We will then begin to pick and pack your items for delivery.
What if something goes wrong?We offer 100% satisfaction, no ifs or buts. So, if a problem does occur with any stage of the purchasing or delivery process you can rest assured we'll have it covered. We offer 100% satisfaction and a 100% money back guarantee. If at any stage you are not completely 100% happy please email or call us on 0844 443 5647 and we will rectify the problem immediately.
For general questions please see our FAQs section.